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Vision

Q. 
How can I file a vision claim?
A. 
Providers that participate in the EyeMed network should file all vision claims for Shaw Plan participants.  However, if the participant receives services from an out-of-network vision provider, the EyeMed Out-Of-Network Claim Form  should be completed and submitted by the associate. 

Once a claim is filed, the associate will receive an Explanation of Benefits (EOB) in electronic format via the EyeMed member website: www.eyemed.com. The EOB will list the charges, payments by the plan, and the patient’s out of pocket amount due.

Note:  Associates have the option to change their EyeMed member account settings to receive paper EOBs as well.  Please click here  for step-by-step instructions to set up this account preference.
Q. 
How do participants locate an EyeMed Provider?
A. 
EyeMed Providers can be located by either contacting EyeMed at 1-866-800-5457 or at www.eyemed.com.
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