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Benefits Billing

Q. 
Am I billed weekly or monthly?
A. 
Billing statements are processed monthly. All premium payments will be due on the 1st of each month to avoid the termination of the policy for non-payment.
Q. 
What happens if I am on Leave of Absence?
A. 
Associates are responsible for their Benefit premiums (Medical, Dental, Hospital Indemnity, Optional Term Life, Short Term Disability) while on a Leave of Absence. 
Q. 
What happens if I’m unable to pay for my premiums?
A. 
Your Benefits will be canceled retroactive to the last paid through date.
Q. 
When can I re-enroll if my Benefits were canceled?
A. 
Once you return to work, you will have 31 days to re-enroll under a Family Status Change or you may re-enroll during the next Open Enrollment period. Please contact your Human Resources Office for further details.
Q. 
How do I make a payment?
A. 
Payments can be made online by debit/credit card or using a checking/savings account at http://adminservices.optumhealthfinancial.com.

Payments may also be mailed accompanied with the invoice to:

OptumHealth Financial Services
PO BOX 713082
Cincinnati, OH 45271-3082
Forms

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